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Are the forum pages "down" at a certain time every day?
Posted:
14 Sep 2014, 04:11by Sassy1
Hi, not sure if this is the place to post this.
For the last few days, when I have tried to get on the forum around noon Aust Eastern Standard time, I just get a blank page. I can access the general info on the site, but not the discussion forums.
If this is a regular thing, can we be informed what times the forums are not accessible, so I can plan around that. (I used to be able to access the discussion forum at these time.)
Thanks!
Re: Are the forum pages "down" at a certain time every day?
Posted:
14 Sep 2014, 07:13by carieoates
Sassy1 wrote: Hi, not sure if this is the place to post this.
For the last few days, when I have tried to get on the forum around noon Aust Eastern Standard time, I just get a blank page. I can access the general info on the site, but not the discussion forums.
If this is a regular thing, can we be informed what times the forums are not accessible, so I can plan around that. (I used to be able to access the discussion forum at these time.)
Thanks!
@Moogie
I don't think so sassy. Have tagged Moogie here, should be able to help you more.
We are usually informed about planned down time,
Re: Are the forum pages "down" at a certain time every day?
Posted:
14 Sep 2014, 07:27by Chook
Yes, I've had exactly the same problem.Seems to be about 11-12 in the morning.
Re: Are the forum pages "down" at a certain time every day?
Posted:
14 Sep 2014, 09:13by Moogie
I don't think we have anything scheduled at that time which could cause these problems, is it down for long each time? I'll ask @fast_paul to take a look! Thanks for bringing this to my attention and sorry for the inconvenience!
Re: Are the forum pages "down" at a certain time every day?
Posted:
14 Sep 2014, 10:51by Tracieknits
It's not available to me in the evenings either, probably after about 10pm.
Re: Are the forum pages "down" at a certain time every day?
Posted:
14 Sep 2014, 11:33by Sassy1
Hi @Moogie
Not sure how long it is down, but seems to be roughly the same time each day and for at least 10 mins I would say. Sounds like it could be a problem with access from overseas??
Re: Are the forum pages "down" at a certain time every day?
Posted:
14 Sep 2014, 13:16by ADFnFuel
Every day it seems, a blank screen for around an hour at what would be around 2 am London time.
Re: Are the forum pages "down" at a certain time every day?
Posted:
14 Sep 2014, 18:51by fast_paul
Hi everyone,
Really sorry about this - it looks like there have been problems around this time. I'll have a closer look and see what is going on.
Thanks again for your patience,
Paul (fast_paul)
Re: Are the forum pages "down" at a certain time every day?
Posted:
15 Sep 2014, 13:03by fast_paul
Hi again,
It seems we had two backups of the site going on at once, causing the downtime. I've cancelled the duplicate backups so the site shouldn't experience the downtime. Please let me know (ideally via this thread) if you still see any problems around 1:00-1:40 BST/8:00-8:40pm East Coast USA or 10:00-10:30am EST Australia.
Sorry again for the inconvenience.
Paul