The FastDay Forum

I' ve just heard on the news that E bay are asking its members to change their Ebay password as soon as possible as they have been hacked
I know @nursebean and @julieathomeare ebayers like myself,and maybe many others here are too..fingers crossed we' ll all be ok ...makes sense to go and alter our passwords ( hopefully) x

[carorees]

Thanks for bringing this to our attention! Off I go to reset my eBay password!

What a palavar I had. I had forgotten what my password was, so had to go through the 'get your password' section, only to find that you now need a mobile phone to get a pin to get your password. I don't have a mobile, plus we don't get a mobile signal here either. We couldn't even give our house number as we use a call shielding device/programme which stops all the automated messages. So I contacted ebay customer services and they told me to ask a friend for their mobile to send my security pin to. What???? I would have had to drive 2 miles to get a signal and further still to find a friend, plus that isn't very secure is it?

In the end, I finally got through to the proper security team who emailed me a link and viola, I was sorted in about 2 minutes. But the first customer support person is going be complained about.