The FastDay Forum

Hi everyone, Im new here and am trying to get to the progress tracker. It says access denied and that i must register wih the forum. I have registered and have logged in numerous times but i cant access it. Please help!

Hmmm, a tech problem. How are you getting to the Progress Tracker? I suggest that from a normal forum page, where you are logged in, you click on the 'Progress Tracker' link on the main menu near the top. Does that help?

[janeg]

Maybe, with everyone being reminded to use the tracker, it's gone into overload- says she hopefully
too tech for Jane, sorry can't be of more help.

Yrah im using the toolbar at the top of the page. No joy

What browser are you using littlewelshbird and what platform? i.e. Internet Explorer / Firefox / Chrome / Safari - with Windows 8 / Mac / Android / iPhone etc? Just to help us see where the problem might be.

[Moogie]

Sounds like an issue with the cookie settings on your computer. Do you ever find you get logged out on the forums for no reason?

Also, try logging out, close your web browser, re-open web browser and login again.

Finally, just to make sure - are you accessing the forum through www.52fastdiet.co.uk address?

Its the same with me access denied on my iphone but it is fine on laptop and ipad

[Moogie]

Using Safari on your iphone? That may be the problem, there is a known bug in Safari which causes random session data loss. No-one ever seems to have tracked down the cause of this or been able to fix it. If you can install a different browser app such as Chrome or Opera this may solve the problem.

Hi yes just downloaded Chrome app and it works fine now thankyou Moogie

[Moogie]

Glad to hear that works for you now Carol. It's an annoying bug in Safari! I have the same problem with one of my clients' sites, Safari users occasionally losing the contents of their shopping baskets for no reason >.<;; Nothing seems to fix it aside from a change of browser.

Yes I think Apple are a law unto themselves ha ha

Im using Chrome. Have fiddled with the cookie settings and still wont load. Will keep trying. Thank you everyone x

Ive done it ive done it!!! It seems to be that the site link from emails thats the issue. When i open up the browser manually it works fine. Thanks guys x

[Moogie]

Glad you've got it sorted Sorry for the problem!

Could you please forward me one of the emails if possible (send to moogie@52fastdiet.co.uk) and I'll have a look to see if that's something I can fix.