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Lost true weight data
27 Dec 2014, 21:43
Hi All, I have got a new phone, downloaded the true weight app and realised that I should have downloaded the data that was in the app on my old phone before getting a new SIM card and porting from old to new.
I now have no service on my old phone and no wifi - don't ask! I have downloaded the data into an email but of course it is stuck in the outbox. Does anyone have a remedy for this please? I suppose it doesn't really matter, I can start all over again but I will have lost 20 months worth of daily weighing data.
Thank you
Re: Lost true weight data
28 Dec 2014, 19:16
I have to believe that the application data files are still intact on your old phone on either the sim card or in its internal memory.

There are many links available on Google using "transferring application data off of a disabled phone" as a search string to find a solution for the type phone you have.

They are just files so at a minimum you might connect your old phone to a PC and look through it's folders to locate and copy them to an identically named location on your new phone. It's also possible that your weight-tracking app has an Import function to make that even easier to accomplish.

Sorry this post is a bit vague, but by persevering there's still hope of getting the data back - even if you ultimately have to reenable the phone temporarily, there's gotta be a way.
Re: Lost true weight data
28 Dec 2014, 19:59
WendyD this is the link to the backup process if you can access it http://www.madeupsoftware.com/trueweight/backup.html. Unhelpfully though it says that the full instructions are on the app itself. Good luck!
Re: Lost true weight data
07 Jan 2015, 22:40
Thanks both. I tried both those things and I even emailed the developer. In the end, I managed to squeeze a drop of wifi out of it and the email sent. I opened the attachment on the new phone and it brought all the data back. All sorted now. Thanks again
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