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10 days of hell
07 May 2013, 07:21
Over the past couple of years I had developed a large cyst in the middle of my back. Last summer I tried to have it removed, my GP said No, NHS wont do it, No worries I retorted, I am blessed with health insurance, so off to a dermitologist consultant, who recommended that although it was asymptomatic, it was large (golf ball sized) and in danger of future infection. However, a 'sales advisor' at AXA PPP advised me that No was also their response.

Like a self fulfilling prophecy 2 weeks ago it started to grow and achieved monstrous proportions of both size and pain. I went to my GP on Friday morning, she prescribed antibiotics and panadol for the pain, booked another appointment for the Monday and left me to it. To be fair, she warned that the antibiotics may have no effect due to the extent of the infection, but she was duty bound to try them for 48 hours and anyway it was a weekend, what else could she do.

By Sunday morning, the pain was unbearable, I literally had not slept for more than 40 minutes at a time, I could only lie on my left side. I contacted the emergency weekend call out service on Sunday morning as I could no longer manage the pain, I was taking 2 Panadol every 3 hours, well over the recommended 8 per 24 hours. I went up to the NHS Careline offices at Royal Berks hospital and saw a very helpful Doctor who immediately called Surgical and booked me in for emergency surgery on Monday morning. He also gave me some stronger pain killers, but of course I couldn't take anything after midnight.

When I woke up after the general at 11 am on Monday, the relief was unbelievable, despite a raging fever. I was able to leave at 3pm, with instructions to see the nurse at my surgery on Wednesday to redress the wound.

What they failed to explain was that I should have gone the following day, and that I would be going every day for the forseeable future whilst they clean and pack the wound to keep it open to encourage healing from the depth of the cavity, not from the surface. Today is Tuesday, 7 days after surgery, I am still not over the effects of the anaesthetic and surgery, very tired after the slightest activity. I have been off work now for 7 days and am signed off for the rest of this week. Estimates on the healing time vary from 5 to 10 weeks, although the daily clean/pack routine could change to every other day in 2 weeks time. In exactly 6 weeks we are due to fly to Turkey for a beachside hotel holiday.

Why oh why would neither the NHS or my Health fund excise the cyst on the advice of a highly trained and experienced consultant, when it would have been a relatively straightforward procedure. What is the point of paying hundreds of pounds to a health fund if they are simply going to mirror the decisions of the NHS. The ongoing cost of my treatment to the NHS, the loss of earnings to my company (who forced this particular fund upon me), the personal discomfort, and now concern about the viability of our holiday all created because of a significant lack of foresight by health administrators. As part of my exit interview at the hospital, I was given all kinds of information, except the fact that I would need to have daily visits to my surgery or the methods that would be employed for 'cavity maintenance' as it has since been described.

If I sound angry, it is because I am. What a complete waste. I thought that changes to the NHS would put decision making in the hands of GP's driven by the needs of their patients. It doesn't feel that is the case from my experience. My GP hid behind a mantra 'NHS says NO'

Today is a fast day, I do not feel like fasting, but I will, I can just lie in bed and drink water, I fasted 2 days last week, although to be fair I chose the day of the operation and the day after, and lost 0.9Kg in the process. That at least was a bit of a victory I had been stuck on 94Kg for the previous 2 weeks.

Sorry to go on, I just felt like a bit of a rant............
Re: 10 days of hell
07 May 2013, 07:30
Wish you a speedy recovery!! My sister had a similar thing not pleasant.
Re: 10 days of hell
07 May 2013, 07:43
I thought that changes to the NHS would put decision making in the hands of GP's driven by the needs of their patients.
They've only had a month of the new regime so we may need to give it time.

Sorry to hear of your grim experience. Communication skills and doctoring don't seem to be natural bedmates do they :frown:
Re: 10 days of hell
07 May 2013, 07:43
That's really terrible, you poor thing. What a nightmare! You've been very badly served and have a right to complain. I how you feel better soon and an keeping my fingers crossed that you will be healed in time for your holiday...you certainly deserve a holiday! (((hugs)))
Re: 10 days of hell
07 May 2013, 08:13
Oh Moscow, you've had a really rotten time. I do hope you feel much better soon and recover. Kudos for keeping up the fasting!
Hopefully you will be able to go on holiday and enjoy it.
Re: 10 days of hell
07 May 2013, 08:46
That sounds awful, hope you heal up quickly.
Re: 10 days of hell
07 May 2013, 08:55
Bastards! I feel for you Moscow and really well done keeping the fasting going.
Re: 10 days of hell
07 May 2013, 09:07
I hope you heal quickly. Take care of yourself.
Re: 10 days of hell
07 May 2013, 09:56
I also hope you heal very quickly so that you can enjoy your holiday, you certainly deserve an enjoyable one after your experiences.
Re: 10 days of hell
07 May 2013, 10:17
A really unpleasant experience for you (understatement) - just joining with the others to wish you well and do so hope you manage to get on your holiday - sounds like you need it. Very best wishes to you moscow
Re: 10 days of hell
07 May 2013, 10:21
Will be praying for a swift recovery for you so that you can your family can go and enjoy your much needed holiday :)
Re: 10 days of hell
07 May 2013, 11:15
OMG I'm so sorry you have to deal with that! Your system sounds as broken as ours! It's so wrong that pencil pushers have more say in our healthcare than our doctors :-(

I hope you heal very quickly and that this gives you no more trouble
Re: 10 days of hell
07 May 2013, 12:21
How awful. I bet if it was on the sales advisors back it would have been fixed. All the best for a quick recovery and then off to that holiday you so deserve
Re: 10 days of hell
07 May 2013, 12:42
Hope you gave a speedy recovery and are able to go on your holiday. It sounds like it will be well deserved!
Re: 10 days of hell
07 May 2013, 13:29
Feel free to rant as much as you like, we'll listen. Hope you feel better soon and heal quickly.
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